Terms of service

Terms & Conditions

These Terms & Conditions apply to your use of voltagehairgroup.com and any purchase made from VOLTAGE Hair Group.

By using our website or placing an order, you agree to these terms.

About Us

VOLTAGE Hair Group is an online hair tool and beauty technology brand.

Business name: Voltage
Email: [info@voltagehairgroup.com]
Website: voltagehairgroup.com

Products

We aim to display product descriptions, images, prices, and availability as accurately as possible.

Product colours may vary slightly due to screen settings, lighting, photography, or manufacturing differences.

Product specifications, attachments, packaging, and availability may vary by product and supplier. Please check the product page before ordering.

Pricing

Prices are shown in GBP unless stated otherwise.

We may update prices, offers, and promotions at any time.

Order Acceptance

After placing an order, you will receive an order confirmation email. This confirms that we have received your order.

We reserve the right to cancel or refuse orders where necessary, including where:

  • The item is unavailable
  • Payment cannot be verified
  • There is a pricing or product error
  • Fraud or misuse is suspected
  • Delivery information is incomplete or incorrect

Payment

Payments are processed securely by our payment providers.

We do not store full card details.

Delivery

Delivery times are estimates and are not guaranteed unless explicitly stated.

Please see our Shipping & Delivery Policy for more information.

Returns and Refunds

Please see our Returns & Refunds Policy for information about cancellations, returns, faulty items, and refunds.

Warranty

Selected products may include a limited warranty where stated on the product page.

Please see our Warranty Policy for details.

Product Use and Safety

You are responsible for using products safely and in accordance with the instructions provided.

Electrical hair tools can become hot and should be handled carefully.

Do not use products near water unless the product instructions clearly state otherwise.

Intellectual Property

All branding, logos, website copy, product images, graphics, and content on voltagehairgroup.com belong to VOLTAGE Hair Group or its content providers unless stated otherwise.

You may not copy, reproduce, or use our content without permission.

Limitation of Liability

We are not responsible for indirect losses, loss of profit, loss of business, or losses caused by misuse of products.

Nothing in these terms limits your statutory rights or any liability that cannot be limited by law.

Changes to These Terms

We may update these Terms & Conditions from time to time.

The latest version will always be available on this page.

Governing Law

These terms are governed by the laws of England and Wales, unless applicable consumer law provides otherwise.

Last updated: 10/07/2026